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Showing posts from July 15, 2009

Short Stories of Other People - Anything is Possible, Just put your mind and soul to it (focus lah)

This are short simple motivation stories I would like to share with you all. Anything is possible, if you put your mind to it . Print a copy and distribute to as many as you care for and wish for their success. I am doing it for you. I wish you all the great things in life and well being. Do you feel the same for others? ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ A small boy - the fifth amongst seven siblings of a poor father, was selling newspapers in a small village to earn his living. He was not exceptionally smart at school but was fascinated by religion and rockets. The first rocket he built crashed. A missile that he built crashed multiple times and he was made a butt of ridicule. He is the person to have scripted the Space Odyssey of India single-handedly Dr. APJ Abdul Kalam. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ In 1962, four nervous young musicians played their first record audition for the executives of the Decca recording Company. Th...

The Acid Test of Listening

Paraphrase Your Customer's Words The customer is only sure that you have been listening when you paraphrase what the prospect has said and feed it back in your own words. This is where the rubber meets the road in effective listening. This is where you demonstrate in no uncertain terms to the prospect that your listening has been real and sincere. This is where you show the prospect that you were paying complete attention to what he or she was saying. Paraphrasing is how you prove it. Question for Clarification When the prospect has finished explaining his or her situation to you, and you have paused, and then questioned for clarification, you paraphrase the prospects primary thoughts and concerns, and feed them back to him or her in your own words. Use the Right Words For example, you might say, "Let me make sure I understand exactly what you are saying. It sounds to me like you are concerned about two things more than anything else, and that in the past you have had a couple...