5 Tips for Quicker Dealership Lead Response Times
Internet leads are a very important part of dealerships’ business. Think about it! Before you make any big financial decision in life (unless you’re hugely impulsive like me), you usually do lots of research, almost all of which is online! The day of the brochure is almost dead. Today, when prospective customers are researching their new vehicle, it’s a lot different than in the pre-digital age, where they would show up at the dealership and ask to see the car and a brochure. Customers used to come into the dealership with almost no information. Now, everyone has endless resources at their fingertips. They can get all the information they need to make an informed decision before even stepping foot in a dealership. While we may not have as much physical showroom traffic as in years past, more customers interact with dealerships than ever. Most of this interaction is through digital leads. Since we cannot capitalize on every potential customer making a dealership visit, how do we turn