Great Listeners are Great Leaders / Great Leaders are Great Listeners
Listening is the most important skill a leader can master. It is the basis of many other leadership skills . However, it is a tough skill to master as it requires us to be more present, attentive, engaged, patient and flexible. Good listening skills in this digital era, is fast becoming an endangered species. There is a difference between hearing what someone is saying and actually listening to them . Listening means you are taking their perspective into account and truly considering what they have to say. Many of us are guilty of starting a conversation and putting a thought or question out there, but we don’t give ourselves a chance to listen to what others have to say because we never stop talking, or we are so busy formulating our reply to what we assume they will say. Don't just listen with the outer ear but with the inner ear. Listen with the intent to hear and understand. The most important thing in communication is hearing what isn't said. – Peter Drucker The four f