What Makes A Good Trainer
I’ve never met a trainer who exemplified all the
qualities and characteristics in the list below. But successful trainers
possess most of them to some degree, and they work diligently to improve or
compensate for what they consider to be their more challenging areas.
- GOOD
COMMUNICATION SKILLS. The essence of a trainer’s job is to get
information across to others in a way that helps them learn. That means
being able to communicate verbally, nonverbally, and in writing. Training
professional need to be able to convey information clearly and concisely –
and they need to know how to listen. The need to know when to speak, and
when to remain silent, how to encourage others to speak, and how to end a
discussion. They need to know when and how to ask questions. Communication
skills can be learned and improved, but because communicating is so vital
to a trainer’s job, the most successful training professional are people
who truly enjoy communicating.
- ENTHUSIASM FOR
LEARNING scratch a trainer, and you’ll usually find
someone who loves to learn. That’s good, because trainers are in constant
learning mode. Every new project brings a new challenge and a new learning
curve. For most trainers, part of the fun is learning about
subjects they would never have understood if they had not needed to teach
them. In addition, trainers are continually challenged to learn more about
the complex, rapidly changing field of training and find ways in which
they can improve their professional skills.
- CREATIVITY. Training
solutions are seldom simple. Trainers must consider a variety of factors –
including limited resources – when deciding how to meet a specific need,
and what works for one project might not work for the next. The most successful
trainers are those who think creatively so they can go beyond obvious
solutions and find innovative, cost-effective ways to help people learn.
- FLEXIBILITY and
the ability to think on one’s feet. People
who like things to be pretty much the same day after day may find training
a difficult field. Trainers to be able and willing to change direction on
a dime and respond quickly to the unexpected. The most successful trainers
are those who can let go of what’s not working, adapt quickly to change or
new information, and deal with the challenges that are likely to come up
just as they think that everyone is under control.
Training is a profession. It requires
constant energy output. If you tire quickly, become discouraged easily, or
become frustrated if things do not go according to plan, training may not be
for you.
- ENERGY AND
ENTHUSIASM. Training is not a passive sport, it requires
the active involvement and attention to detail that comes from being
interested in what you do and caring about doing it well. Trainers who
bring a contagious energy and enthusiasm to their work energize learners
and stakeholders alike.
- GOOD
ORGANIZATIONAL, RESOURCE-MANAGEMENT, AND TIME MANAGEMENT SKILLS. Training
is a constant juggling act – training professionals need to keep lots of
balls in the air at the same time if they want to achieve results. Like
any other project, training requires the ability to plan, stay on track
and help others do the same; find and use resources; and make the most
productive use of available time.
- THE ABILITY TO
WORK WELL WITH OTHERS. Just as staging a theatrical production,
putting on a conference, or getting a new product to market requires the
collaborative efforts of a group, training is a team activity. Successful
trainers don’t hide away in cubicles; they engage with others to share
ideas and solve problems so that the training programs they provide meet
participants’ needs and the organization’s goals.
Having
What It Takes
to
Be a Trainer
Although training may seem like
a glamorous profession to an observer, like any other profession, it has its
hidden challenges. Having the skills to be a trainer is only one prerequisite.
A much more difficult requirement for a successful trainer is to have strong
mental and emotional composure.
Training is a demanding
profession. It requires constant energy output. If you tire quickly, become
discouraged easily, or become frustrated if things do not go according to plan,
training may not be for you. Here are some aspects to consider about training.
·
ARE YOU WILLING TO WORK LONGER THAN AN 8-HOUR DAY?
Even though a training program
may be scheduled from 9 to 5, you may find yourself going to the training room
much earlier than 9:00 a.m. and staying much later than 5:00 p.m. A
well-prepared training session takes thoughtful room and material setup. If you
arrive at the training room at the same time as the trainees, you will feel
disorganized and unprepared. You may even start late because of last-minute
preparations.
·
ARE YOU ALSO WILLING TO STAY LATER THAN YOUR OFFICIAL "ENDING"
TIME?
The same principle applies
after the training program has ended. It is usually the trainer's
responsibility to ensure that all items you used for the training are removed
from the training room. You may need to replace tables and chairs the way you
found them. You may need to straighten the room. Also, many trainees stay after
the program is over so that they can ask questions they did not wish to ask in
front of the rest of the participants. They expect the trainer to be there cheerfully
ready to answer their questions.
In addition you may have many
details to wrap up at the end of the day: add notes to your training manual,
review your PowerPoint presentation for the next day, clean your
transparencies, revise your schedule for the next day, complete administrative
tasks, file your materials in order, send additional resources to a
participant, or prepare a flip chart for the next day.
·
CAN YOU STAND ON YOUR FEET ALL DAY?
Trainers do not often have the
opportunity to sit down. Because they are facilitating the program in one way
or another, they stand during all presentations and during most discussions.
Even when the participants are in small groups, trainers move from group to
group ready to answer questions, address problems, or know when to move on to
the next subject.
·
EVEN IF YOU CAN LITERALLY STAND ON YOUR FEET ALL DAY, CAN YOU
FIGURATIVELY STAND ON YOUR FEET ALL DAY?
No amount of preparation can
equip a trainer for everything that can happen in a training session. The
trainer must be prepared to respond to unexpected questions and events.
A trainer must be flexible.
Sometimes, the planned agenda doesn't fit the needs of the audience. A good
trainer adjusts the agenda and changes the material so that it meets the needs
of the audience. An effective trainer also reads the audience and adjusts the
level of the training to fit the level of the audience.
·
CAN YOU PERFORM EVEN WHEN YOU FEEL LOUSY?
Trainers don't often have the
discretion to call in sick. When a session is scheduled, it often has been done
long in advance, and often learners travel from long distances to attend
training. Therefore, trainers must be able to present enthusiastically even
when they are a little under the weather. The show must go on!
·
ARE YOU PREPARED TO CONSTANTLY GIVE OF YOURSELF WITHOUT EXPECTING TO
RECEIVE ANYTHING IN RETURN?
Trainers are often viewed by
others as "healers" — those people who always have the answers and
who can perform "magic." Conversely, trainers are not often perceived
as people who have their own needs. As a result, participants may use your
training program to get some bad feelings off their chests. Giving may extend
to time as well, such as having time for breaks and lunch that may be used by
participants wanting to discuss their personal situations.
·
CAN YOU BE THE PERFECT ROLE MODEL ALL THE TIME?
It is a trainer's job to teach
the "right" way to do things. You must also be prepared to practice
what you preach. Trainers run the risk of losing their credibility if they are
not perceived to be a perfect example of what they teach. And, because no one
is perfect, trainers must also admit it when they make a mistake. Trainers cannot
allow participants to leave a training session with incorrect information. Have
you read about the life story of Anthony Robbins and Robert Kiyosaki? Sylvester
Stallone?
·
CAN YOU COPE WITH CONSTANT LOGISTIC PROBLEMS?
Even though it may be someone
else's responsibility to make room and equipment arrangements, it becomes the
trainer's problem if something is not right. Are you prepared to deal with
malfunctioning equipment, rooms that are not set up, reservations clerks who
say you never reserved a room, materials that do not arrive, materials that
have been typed or collated incorrectly, or any mess-up in general? A good
trainer takes full accountability for ensuring that all logistics of a training
program are in order.
·
CAN YOU BE A BIG LUG?
Although it would be nice to
have all the training materials, supplies, and equipment just magically show up
at the training site, it is more likely that you will be the person responsible
for getting it all there. Packing, loading, unloading, and unpacking (and then
doing it all over again) is simply a part of a trainer's job.
·
ARE YOU PREPARED TO ENCOURAGE YOUR PARTICIPANTS EVEN WHEN THERE IS A
LACK OF MANAGEMENT COMMITMENT?
Sometimes, people are sent to
training because their managers think that it is "a good thing to
do." There may be little serious commitment to support and encourage these
employees when the training is completed. Can you provide support and
understanding in the absence of managers' commitment?
·
CAN YOU DELIVER HARD FEEDBACK?
Trainees do not learn
effectively if during their training process they are not given honest
feedback. Are you able to give this feedback, even when it is not good and even
if it may impact an employee's job?
·
ARE YOU ABLE TO PROCESS FAILURE, IDENTIFY SOLUTIONS, AND MAKE
IMPROVEMENTS?
Not every training program is a
smashing success. In fact, some are downright bad. Successful trainers are
those who analyze what went wrong in the bad sessions and then design changes
in the program so that it improves the next time around.
I had the
privilege to share and conduct the following training:
Ø 360’ review of training before
and after a training.
Ø In-dept TNA by asking the right
question and knowing your crowd
The preceding questions are not
meant to discourage you, but rather to introduce the reality of a sometimes
glamorous-appearing job. It may be challenging. It usually requires a great
deal of work. And it can be riddled with problems. However, you forget all the
difficulties when former participants tell you that "you changed their
lives." Or that "you inspired them." Of course this doesn't
happen on a weekly basis, but it does happen often enough to make it all
worthwhile.
5
things to look for in a personal trainer
Here are five qualities you should look for in
a trainer or personal trainer:
1. PATIENCE
Stretching essential to working out 03:10
Meeting guidelines
Spring into summer shape
Patience
is the key to a good client-trainer relationship. Trainers should understand
that what works for one client may not work for another. He or she should do an
assessment of your clients with a proper in-dept TNA when you first meet to
familiarize with your clients.
Trainers
should also find a comfortable pace for their clients, Borden says. Some
clients may progress at a faster rate, while others may require more coaching
and assistance this can be as a personal trainer or even a corporate trainer in
which developing a step by step development program based on company needs,
requirements and also direction in staff development.
A
trainer should love teaching and the journey of helping people find their ways
in development and self-belief is in our blood.
2. COMMUNICATION
Your
trainer likely will not be with you. That
said, they should be able to explain things to you on the phone / via email or
blog and teach you how to do and approach on certain scenarios.
And
communication goes two ways.
"If
a client always cancels on me and pushes back, it makes me feel like they
aren't committed,".
3.
PROFESSIONALISM
While
it's important to maintain a close relationship with a client, there also needs
to be a level of professionalism.
The
duration of your training session, the location and the experience level of
your personal trainer will dictate the cost of your session.)
Lastly,
the clothes your trainer wears should be simple and plain. The attention should
be on the client, Borden says -- not on what the trainer is wearing... or not
wearing.
4. EDUCATION
Trainers
should also stay up-to-date with the latest trends and new research published
in scientific journals, training journal and also methods in industry.
Basic
is always there, but this field is evolving, I always check online to see if
there are new studies or courses I need to look at."
5. PERSONALITY
As
a client, you want to feel comfortable and trust that your trainer has your
best interest in mind.
Once
you have established what kind of personal trainer you want, you can start
looking for them.
Top
10 Tips on How to Become a SUPER Trainer
"It is by teaching that we teach ourselves, by relating
that we observe, by affirming that we examine, by showing that we look, by
writing that we think, by pumping that we draw water into the well." - Henri-Frederic Amiel (1821-81), Swiss
philosopher, poet.
Training is at the core of all our activities be it personal or professional. But good training is not a matter of coincidence, it is a matter of the right mix of knowledge, skills and attributes.
So, what does it take to be a good trainer?
Well, in short, it takes time and patience. For the long
answer, there are some essentials to training. For example, all training is
about communication so the rules of good communication apply to training.
Similarly, good training is about robust instructional design and training
delivery practices. An application of learning theories and principles helps in
delivering good training. But beyond these theories, models and techniques -
there are some specific personal skills and attributes that are worth a
discussion.
It is relatively easy to become a good trainer. This usually
involves taking some formal education in training, getting certified and
learning from your own experience. But in order to transition from good to great and to really embrace training and
make an impact, you need to put in something extra! That's when you become a
SUPER TRAINER!
IF YOU ARE A GOOD TRAINER AND ARE ASPIRING TO BECOME A SUPER TRAINER, HERE ARE MY TOP 10 TIPS:
1. BE KNOWLEDGEABLE:
It is expected that as a trainer you know a lot
about some things and be a subject matter expert in your area of
specialization. But it is also important to know a little about many
things. Having a wider view of life makes the difference between a good and a great
trainer.
2. BE CURIOUS:
The common trait of all good trainers is that
they are always curious and wanting to learn. In addition, super trainers are
not afraid of learning from their learners!
3. BE ACCEPTING:
As a trainer, you are likely to have a wide
variety of participants who don't always learn in the same ways or at the same
speed. Accept and embrace the differences and leverage the
opportunities presented by diversity.
4. BE PATIENT:
Practice makes perfect and for a trainer
patience makes super. It takes a lot of patience to teach and train others.
5. BE A ROLE MODEL:
It is one thing to teach someone and another
thing to follow what you teach! A super trainer always walks the talk. You have
to practice what you preach and become a role model for your trainees.
6. BE A GOOD LISTENER:
Most training is about listening rather than
talking. We have 2 ears and 1 mouth, not vice versa :) A super trainer is
always ready to listen - sometimes even listen things that are not being said.
7. BE CHALLENGING:
A super trainer has to provide ample
opportunities for trainees to feel challenged. Life is never boring with a
super trainer around. There is something new waiting to be discovered.
8. BE ENTERTAINING:
When you are a super trainer, the show must go
on. A good training always involves feelings and emotions. Humor and
entertainment go a long way in making a memorable session.
9. BE PASSIONATE:
All super trainers are passionate about their
area of expertise and about teaching others. There is a certain degree of
positive energy and aura around great trainers. Remember, only passionate
trainers can create passionate learners.
10. BE INSPIRING:
As a super trainer, you must aspire to inspire.
Every conversation with your learners is an opportunity to train and impact
others in a positive way. Seize that opportunity and inspire your learners to
do the impossible.
"The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates. The great teacher inspires." - William Arthur Ward
"The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates. The great teacher inspires." - William Arthur Ward
Final
say, trainers are here to change people’s lives and make and impact. Their
success is your glory.
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